glossary

Glossary

Items: Products offered for sale in the store.

Order: The process by which a customer selects and purchases products.

Shopping cart: A virtual shopping cart where customers collect their selected products before proceeding to checkout.

Checkout: The area where customers complete and pay for their order.

Shipping costs: The fees charged for shipping the ordered products.

Delivery time: The amount of time it takes to deliver the ordered products to the customer.

Return policy: The conditions under which customers can return their purchased products.

Payment methods: The different ways customers can pay for their orders (e.g. credit card, PayPal, bank transfer).

Customer account: A personal account that customers can create to manage their orders and store their data.

Special offers: Special discounts or promotions that apply to certain products or periods.

Product description: Detailed information about a product, including its characteristics, materials and uses.

Reviews: Feedback and opinions from customers who have purchased and used a product.

Support: Help and assistance that customers can receive if they have questions or problems.

Privacy: Information about how customers' personal data is protected and used.

Terms and Conditions: The legal terms that apply to the purchase and sale of products in the store.