Revocation Clause

Revocation Clause
Cancellation policy

Information on the right of cancellation and instructions:

Right of cancellation

As a consumer within the meaning of Section 13 of the German Civil Code (BGB), you can cancel your contract within one month without giving reasons in text form (e.g. letter, fax, e-mail) or by returning the goods. The period begins on the day after receipt of cancellation instructions in text form and the goods (in the case of recurring deliveries of similar goods, on the day after receipt of the first partial delivery) and on the day after fulfillment of our information obligations in accordance with Section 312c Paragraph 2 of the German Civil Code in conjunction with Section 1 Paragraphs 1, 2 and 4 of the German Civil Code InfoV and our obligations in accordance with Section 312e Paragraph 1 Sentence 1 of the German Civil Code in conjunction with Section 3 of the German Civil Code InfoV. To meet the cancellation period, it is sufficient to send the cancellation or the goods in good time. The cancellation must be sent to the following address, email address or fax number:

PC- und Netzwerkdienst Apitz, Jahnstr. 64, 15745 Wildau, fax: 03375 520671, email: info@stc45.de

This right of cancellation does not apply to contracts for the delivery of goods that we have manufactured based on your specifications or that were clearly tailored to your personal needs or that are not suitable for return due to their nature.

Consequences of cancellation

In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. lost interest) must be surrendered. If you are unable to return the received service in whole or in part or only in a deteriorated condition, you are obliged to pay compensation for the value. This does not apply if the deterioration is solely due to inspection - as you would be able to do in a shop, for example. Otherwise, you can avoid compensation for lost value by not using the item as if it were your owner and refraining from doing anything that could impair its value. You must bear the cost of returning the item if the item delivered corresponds to that ordered and if the price of the item to be returned does not exceed EUR 40.00, or if, in the case of a higher price, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Items that cannot be sent as a parcel will be picked up from you.

End of cancellation policy

Limitation of liability

(1) With the exception of injury to life, body and health and the violation of essential contractual obligations (cardinal obligations), stc45 is only liable for damages that are due to intentional or grossly negligent behavior. This also applies to indirect consequential damages such as, in particular, lost profits.

(2) Except in the case of intentional or grossly negligent conduct or damages resulting from injury to life, limb or health and the violation of essential contractual obligations (cardinal obligations), liability is limited to the damages typically foreseeable at the time the contract was concluded and, in all other respects, to the average damages typical for the contract. This also applies to indirect consequential damages such as, in particular, lost profits.

(3) The limitation of liability in paragraphs 1 and 2 also applies mutatis mutandis to the employees and vicarious agents of stc45.

(4) Claims for liability based on the Product Liability Act remain unaffected.

(5) If hardware handed in for repair is not picked up for longer than 6 months, a storage fee of €5 per month may be charged for up to 12 months. At the end of the 12-month period, the hardware becomes the property of Stc45.